Amazon MP3 Uploader, Doesn’t

Everyone’s pretty excited about Amazon’s MP3 Cloud Player with 5 GB of Cloud Drive space.  I downloaded the Android version to my HTC Incredible as soon as I could. The concept is great – buy music from any device (just about) and play it from any device (just about).  Do you really need an iTunes app anymore?

Amazon’s announcement came along with some disappointing and exciting caveats.  Disappointing: If you previously bought MP3 music from Amazon, it doesn’t show up in your Cloud Drive, and there’s no handy option on the Cloud Player site to move it there.  Exciting: You can use the Amazon MP3 Uploader tool to (wait for it…) upload MP3s to your Cloud Drive!  So, you can manually copy previously purchased (from Amazon or elsewhere) to your Cloud Drive and use it from your various Cloud Players.

Well, in theory anyway.  I’ve tried to upload MP3 files using version 1.0.1 of the Amazon MP3 Uploader, but it doesn’t actually upload any files.  So, exciting becomes Disappointing!  The application (which is based on Adobe AIR) either hangs or crashes.  In the past 24 hours I’ve experienced 3 hangs and 2 crashes.  The more recent crash dump was:

1 Problem signature: 2 Problem Event Name: APPCRASH 3 Application Name: Amazon MP3 Uploader.exe 4 Application Version: 0.0.0.0 5 Application Timestamp: 4ca30b7b 6 Fault Module Name: Adobe AIR.dll 7 Fault Module Version: 2.6.0.19120 8 Fault Module Timestamp: 4d7a8071 9 Exception Code: c0000005 10 Exception Offset: 001fe2db 11 OS Version: 6.1.7601.2.1.0.256.4 12 Locale ID: 1033 13 Additional Information 1: 0a9e 14 Additional Information 2: 0a9e372d3b4ad19135b953a78882e789 15 Additional Information 3: 0a9e 16 Additional Information 4: 0a9e372d3b4ad19135b953a78882e789 17 18 Read our privacy statement online: 19 http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409 20 21 If the online privacy statement is not available, please read our privacy statement offline: 22 C:Windowssystem32en-USerofflps.txt 23

BTW, I started out trying to upload a bunch of files, but after the first hang I’ve just tried to upload 1 or 2 files.  I’m using Windows 7 32-bit with SP1. I’ve launched the uploader app from both IE9 and Firefox 3.6.16. AIR seems to be up-to-date (see Fault Module Version).

7 thoughts on “Amazon MP3 Uploader, Doesn’t”

  1. I’m having a similar problem. I can upload on my Win 7 computer but my work computer “XP” just hangs on “comparing music found on your computer…” Can’t figure out what it is. I’ve emailed Amazon but nothing back yet and going on two days.

  2. If you’re really eager to upload music for your Cloud Player, you can use Cloud Drive’s regular uploader. You’ll have to create the folder hierarchy under the Music folder, and then be sure to select the right one when you Add More Files. Unlike the AIR-based uploader, the browser-based one works well.

  3. Oh, but it does. The quick change at Amazon from the stand-alone to the integrated and back to the stand-alone worked for me. It uploads as folders, not individual files. The integrated version required folders to be created prior to uploading. Very annoying.

  4. I’ve had the same problem with Windows 7 32 bit, tried all of the web browsers I use. IE, Firefox, Chrome. All have crashed or end up hanging after uploading 1 file.

    I’ve resorted to uploading a single song using the uploader so it creates the folder, then upload the rest on the cloud site to get the rest of the songs. 🙁

  5. I’m surprised this is one of the few sites I could find mentioning the cludge like Adobe Air #Fail of Amazon’s MP3 Uploader. I’ve seen this thing “Not Responding” for days, but it has no problem hogging 650,000 kb of RAM for hours while it’s actually doing nothing. This is sad for me, because Amazon has lifted the music storage quota, and I really was looking forward to stuffing the cloud with mp3 files.

    1. I haven’t seen much commentary on this topic either. Like you, I find this surprising. Could this indicate that people aren’t using Amazon MP3 Cloud Player? Or just that not many of us are trying to upload our existing music? Regardless, Amazon’s MP3 Uploader was so broken, I just stopped using Amazon for music. Google Music and its uploader have been working fine for me! https://plus.google.com/i/iGw5boRaQIY:FRheh5Pa5XA

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